Last updated: October 2025

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Grayson Empire (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our digital platforms, or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our website.
 

1. Information We Collect

We may collect several types of information to provide and improve our services:
 

1.1 Personal Information

Information that identifies you as an individual, including:

• Full name

• Email address

• Phone number

• Company name and position (if applicable)

• Billing and payment information (for clients and partners)

• Communication preferences
   

1.2 Technical Information

Automatically collected information when you visit our website:

• IP address

• Browser type and version

• Device information

• Operating system

• Referring website or search engine

• Pages visited and duration of visit

• Cookies and tracking pixels used for analytics and functionality
   

1.3 Usage and Behavioral Data

Information related to how you interact with our content, forms, and digital materials. This may include clicks, scrolls, session duration, and engagement with embedded media.
 

2. How We Use Your Information

We use the collected information for the following purposes:

• To operate and maintain the website and its features

• To communicate with you regarding inquiries, projects, or service requests

• To provide, personalize, and improve our creative and consulting services

• To process payments and manage client accounts

• To send newsletters, promotional materials, or updates (only with your consent)

• To analyze traffic, trends, and user behavior to enhance site functionality

• To ensure compliance with applicable legal obligations
   

3. Cookies and Tracking Technologies

Grayson Empire uses cookies, web beacons, and other tracking technologies to improve the browsing experience and understand how users engage with our website.

Cookies help us:

• Remember user preferences and settings

• Analyze web traffic through tools like Google Analytics

• Enhance overall performance and user experience

You can modify your browser settings to block or delete cookies at any time. However, disabling cookies may affect the website’s functionality.

 

4. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share data in the following cases:

• Service Providers: We may share information with third-party vendors who help us operate our business (e.g., hosting services, analytics, payment processors).

• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

• Protection of Rights: We may share information to protect the rights, property, or safety of Grayson Empire, our users, or others.

All third parties are required to protect your information in compliance with applicable privacy laws.

 

5. Data Storage and Security

We take reasonable administrative, technical, and physical precautions to safeguard your information against loss, theft, misuse, unauthorized access, and alteration.

Your personal information is stored on secure servers located in Canada or trusted third-party facilities that comply with applicable data protection standards. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

6. International Data Transfers

If you are accessing our website from outside Canada, please note that your information may be transferred to and processed in countries that may not offer the same level of data protection. By using our website, you consent to such transfers.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Withdraw consent for data processing or marketing communications

• File a complaint with your local privacy authority

To exercise your rights, please contact us at privacy@graysonempire.com.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of these external sites. We recommend reviewing their privacy policies before interacting with them.
 

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technologies. The latest version will always be posted on our website with the updated date. Continued use of our website after such updates constitutes your acceptance of the revised policy.